We process thousands of messages each day on behalf of call answering clients and one of our unique features is the facility to report junk.
If a message is labelled unwanted by the recipient, the caller's line identifier (CLI) is logged and future calls are filtered to voicemail (mp3) and forwarded (free) by email.
Users can additionally subscribe to our global filter which picks out numbers that have regularly been marked across multiple clients, reducing a huge volume of unsolicited sales calls.
Instead of publishing the main business telephone number on websites or online directories, use a number from us to filter calls. We can set it to dial your real number first with 'clean' callers and if you don't pick up they come through to our team or go to voicemail. All calls that don't pass our screening process automatically go to voicemail.
STOP!
Unwanted Sales Calls
and Automated Recorded Messages
Answering thousands of calls each day we can easily identify the repeat offenders responsible for automated messages and cold call selling. By opting 'In' to the free service, you can dramatically reduce this type of activity on your account, saving you money.
Anyone in our 'offender' list is instantly routed to voicemail instead of a live handler. The caller will be invited to leave a message which is then forwarded to you by email as a MP3 attachment. This costs you nothing and you don't lose the caller details.
Register for Junk Filter Service
The system works by recognising the Call Line Identification so if they withhold the number (using 141) they will still get through. However, you can choose to also block calls where the CLI is hidden.
If you have more than one line coming into your business you can use this feature to check every single call you get. We will filter your main line and route the clean calls to your second line. If you're not available to take the call, our team can then take a message, saving you valuable time & money